This is an automatic translation by Systran. Please excuse the translation mistakes. You can also consult the original document in French.

List of questions

  1. How to find a schedule ?
  2. How to find the price of my journey ?
  3. How to introduce a complaint ?

Back to the home pageThis page is maintained by David De Neef.


How to find a timetable ?

The best solution to find the schedule which answers best your needs is to use the interactive search engine of the Belgian Railways (SNCB/NMBS). You just have to specify the day and the hour you wish to depart (or arrive), and the computer calculates for you the schedule which corresponds best to the requirements. To access this module of search, simply click on the link "timetable" in the section "Timetables and Fares".

There is another search engine, called "Hafas". This tool contains the schedules of all trains everywhere in Europe. It is thus ideal if you must accomplish a voyage abroad. This engine is available in English or German, and you can access it from the main page of the section "Timetables and Fares".
You also can consult the timetables of all the trains InterCity and InterRegio, via the link "tables time".

Back to the list of the questions


How to find the price of my voyage?

The best solution to find the whole available formulas for your journey is to use interactive tariff search. You just need to specify the journey, as well as the class in whom you wish to travel, and the computer calculates for you the various tariffs available. To reach this search module, select "fares" in the section "Timetables and Fares".
If you want to see an overview of all travel formules in Belgium, consult the tariff page of this website.

Back to the list of the questions


How to introduce a complaint?

If you are not satisfied with the services of SNCB/NMBS, you can introduce a complaint. Therefore, there are various possibilities:

SNCB - Service Clients
VN 042 - section 27
Rue de France 56
B-1060 Brussels

service.clients@b-rail.be
Fax: 02 525 92 31 

Back to the list of the questions


Back to the home pagePage maintained by David De Neef. Last update on 14/08/02.